Shipping & Returns

Shipping Policy

At Alo Eats, we want to make sure that our customers receive their nutrient-dense, simple foods in a timely and cost-effective manner. Our shipping methods are designed to ensure that our products reach our customers in the best possible condition. We offer free shipping for orders over $50. For orders under $50, we charge a nominal fee to cover our packaging and shipping costs. We use only eco-friendly packaging materials to reduce our carbon footprint. You can track your order anytime by logging in to your account.
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Return & Exchange Policy

We want our customers to be completely satisfied with their purchase. If for any reason you are not happy with your order, we offer a hassle-free return or exchange policy. You can return the product within 14 days of receipt for a full refund or exchange. To initiate the process, send us an email with your order number and reason for return. We will issue a return authorization number and provide you with a return shipping label. Once we receive the product, we will process your refund or exchange within 5-7 business days.
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